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DISRUPTION OF SERVICE 

From time to time, temporary service disruptions will be experienced at municipal owned and/or operated facilities. The Town of Penetanguishene is committed to making reasonable efforts for its visitors in these instances to ensure that services are reinstated as quickly as possible and that alternative services are provided where feasible.

In these instances of service disruptions, the Town of Penetanguishene shall provide its visitors with reasonable notice in the event of a planned or unexpected disruption in the facilities or services usually used by persons with disabilities.This notice shall include information about the reason for the disruption, its anticipated duration, and a description of alternative facilities or services, if available.  Accessible services include:

• door actuators
• elevators
• washrooms
• ramps
• audible pedestrian signals

Notice of these temporary disruptions shall be provided in a conspicuous place and manner at the respective locations and information shall also be posted on the Town website. 

Information about Accessible Service Disruptions will be updated as required.

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