Canada Post Strike: How it affects Town services

The Canadian Union of Postal Workers launched a national strike as of September 25, 2025.

Per Canada Post: Mail and parcels will not be processed or delivered for the duration of the national strike, and some post offices will be closed. Service guarantees are suspended for items already in the postal network.

Utility Bills

The Town of Penetanguishene's utility bills for the third quarter of 2025—covering the period from July 1 to September 30—will be calculated and issued in the coming weeks. Should the Canadian Union of Postal Workers strike remain ongoing at that time, a separate public notice will be issued to inform residents of the payment due date.

How to receive your Town of Penetanguishene Utility Bills during the Canada Post strike:

• Sign up for E-Billing! Choose to receive your quarterly utility bills directly to your email. Sign up today by completing the Utility E-Billing Enrollment Form.

• Visit the Municipal Office at 10 Robert Street West during regular business hours (Monday to Friday, 8:30 am to 4:30 pm) to pick up a physical copy of your current bill.

Reminder: Failure to receive a bill or notice does not relieve a property owner from payment or liability for any applicable late payment penalties. Additionally, the Finance Department staff do not have the authority to waive penalty or interest charges.

Individuals who have recently purchased property in Penetanguishene are also encouraged to contact the Finance Department to ensure that you receive your bills.

Payment Options

To help residents avoid payment delays, and late fees, the Town of Penetanguishene offers a variety of payment methods for property tax and utility bill payments, including:

• Pre-Authorized Payment Plans (PAP): Sign up for pre-authorized payments for property tax and/or utility billing. PAP Enrollment Forms are available at the Municipal Office or on the Town website.

• Online Banking or Telephone Banking: Payments can be made through most major financial institutions. For property tax payments, reference the 19-digit roll number (no spaces/dashes), and for utility accounts, enter the 12-digit account number.

• In Person: Payments can be made at most Financial Institutions or at the Town of Penetanguishene Municipal Office (10 Robert Street West, Penetanguishene) via cash, cheque, or debit card. Please note, credit cards are not accepted for in-person property tax or utility bill payments.

• After-Hours Drop Box at Town Hall: Cheques, (payable to the Town of Penetanguishene), can be placed in the After Hours Drop Box, located at the entrance to the Municipal Office.

For payment of town-issued invoices and various other town services, payment options include:

• In-person or After Hours Drop Box at Town Hall

Additional Assistance

For more information about what payment options are available, please visit the Town website: www.penetanguishene.ca

For questions or more information, including finding out your account balance, please contact our Finance Department: finance@penetanguishene.ca or 705-549-7453

Get updates and stay informed with the latest information on Canada Post negotiations by visiting their website.